Pubg2 FAQ — All Answer
What You Need

No documents are required for initial registration. However, for your first withdrawal or when your account balance exceeds a certain limit, identity verification (KYC) may be required. You will be asked to submit a clear photo of your MyKad or passport. The KYC review process is typically completed within 1–2 hours on business days. This step is in place to protect your account and ensure the security of financial transactions.

No. Each user is only permitted to hold one active account. Registering multiple accounts using the same or different information violates pubg2's terms of service and may result in all associated accounts being permanently suspended. If you have forgotten your login details, use the account recovery function or contact our customer support team for assistance.

On the Login page, click the "Forgot Password" link and enter your registered phone number. A verification OTP code will be sent within seconds. Once verified, you can set a new password. Make sure your new password contains at least 8 characters with a combination of uppercase letters, lowercase letters, numbers and symbols for optimal security.

The minimum age to register and use the pubg2 platform is 18 years old. pubg2 takes its responsibility seriously in ensuring this platform is only used by adults. Any account found to belong to an underage user will be terminated immediately and all balances will be forfeited in accordance with the terms of service.

pubg2 accepts a wide range of popular deposit methods in Malaysia, including:

• Online bank transfer (Maybank, CIMB, Public Bank, RHB, Hong Leong and others)
• FPX (Financial Process Exchange)
• Touch 'n Go eWallet
• GrabPay
• DuitNow QR
• Cryptocurrency (USDT, Bitcoin)

All deposits are processed automatically and credits will appear in your account within minutes.

pubg2's minimum deposit is as low as RM10 for most payment methods, making it very newcomer-friendly. Maximum deposit limits depend on your chosen payment method and account verification level. For the latest limits for each method, please check the Deposit ours which is updated regularly.

Withdrawals to Malaysian bank accounts are typically processed within 5 to 15 minutes for requests made during peak hours. Withdrawals via eWallets such as Touch 'n Go and GrabPay are typically faster, often under 5 minutes. If your withdrawal takes longer than usual, please contact our support team with your transaction reference number for an immediate review.

pubg2 does not charge any processing fees for standard deposits and withdrawals. However, some third-party payment methods such as international transfers or cryptocurrency may be subject to network fees charged by those service providers, not by pubg2. Any applicable fees, if any, will be clearly disclosed before you confirm the transaction.

New pubg2 members are eligible for a welcome bonus package that includes a first deposit bonus of up to 100% of the deposit amount, free credits to try selected games, and a special cashback offer for the first week of play. All bonuses are subject to rollover requirements stated in the promotional terms. Bonuses will be automatically credited to your account after a qualifying deposit is made.

Rollover requirements mean you need to wager a specified amount before winnings from a bonus can be withdrawn. For example, if the rollover requirement is 5x and you receive a RM50 bonus, you must place bets totalling RM250 before a withdrawal is allowed. Your rollover progress can be monitored in real time in the Bonus section of your account dashboard. Important note: betting on different games may count at different percentages towards the rollover requirement.

Weekly cashback is calculated based on your total net losses throughout the calendar week (Monday to Sunday) and is automatically credited every Monday. The cashback percentage depends on your membership tier — the more active you are, the higher the cashback percentage you receive. There are no rollover requirements for weekly cashback; you can withdraw immediately after it is credited to your account.

pubg2 offers over 1,200 game options covering:

• Live Casino — Baccarat, Roulette, Blackjack, Sic Bo with live real dealers
• Fish Shooting Games — a wide variety of themes and difficulty levels suitable for all skill levels
• Slots — over 800 slots from the world's leading providers with high RTP
• Sports Betting — football, basketball, tennis, e-sports and various other sports
• Poker & Table Games — Texas Hold'em, Pai Gow, Dragon Tiger and more

Yes, most slot games and table games at pubg2 offer a demo mode that can be tried without making a deposit or logging in. Demo mode lets you familiarise yourself with game mechanics, RTP and bonus features before betting with real money. However, Live Casino games with real dealers and Sports Betting are only available to registered members who are logged in to their account.

Yes. All games offered at pubg2 use Random Number Generator (RNG) technology that has been verified and audited by independent international certification bodies. This ensures that every game outcome is completely random and cannot be manipulated. Live Casino games use real physical equipment recorded live, guaranteeing full transparency to all players.

pubg2 uses 256-bit SSL encryption for all communication between your device and our servers — the same security standard used by major banking institutions. Your personal data is stored on protected servers and is never shared with third parties without your consent, except where required by law. We also conduct regular security audits by external parties to ensure our systems remain up to date and secure.

After logging in to your account, go to Settings → Security → Two-Factor Authentication. Enable the 2FA toggle and verify with your registered phone number via OTP. Once 2FA is activated, every login from a new device will require an additional OTP code sent to your phone. This feature is strongly recommended for all members as an extra layer of security.

If you suspect unauthorized access, take the following steps immediately:

• Change your password immediately via account settings
• Check your login history in the account Security section
• Terminate all unrecognised active sessions
• Contact pubg2 customer support via live chat for a temporary account freeze if needed
• Enable 2FA if you haven't already

Our security team will investigate any suspicious activity and take immediate action to protect your account.

Visit page App us for the latest download link. For Android, download the APK file directly and install it on your device — make sure you allow installation from unknown sources in your device settings. For iOS, search "pubg2" on the App Store or scan the QR code provided. The app is free and takes up less than 50MB.

The pubg2 app is designed to run smoothly on most modern devices. Minimum requirements are:

• Android: Version 6.0 and above, minimum 2GB RAM, 100MB free storage
• iOS: iOS 12.0 and above, iPhone 6s or newer

For the best experience, especially for Live Casino and high-animation Fish Shooting Games, it is recommended to use a device with at least 4GB RAM and a stable internet connection (WiFi or 4G/5G).

Yes, your pubg2 account is universal — you can log in using the same credentials on the mobile app, desktop web browser or tablet. Your balance, transaction history, bonuses and account settings are synced in real time across all platforms. You can also start a gaming session on your phone and continue it on your computer without any interruption.