Terms and Conditions pubg2 – Platform Guidelines Malaysia

Welcome to pubg2, an online casino and sports betting platform operating under a valid international gaming licence. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you as the user ("Member") and pubg2 as the platform operator.

By registering an account, making a deposit, using any of our services, or simply browsing the pubg2 website, you agree to be bound by all provisions contained in this document. If you do not agree with any part of these terms, you are requested not to use our platform.

These terms are written in Bahasa Melayu for the convenience of Malaysian players. Should there be any ambiguity or conflict between different language versions, this Bahasa Melayu version shall serve as the primary reference for users in Malaysia.

To register and use pubg2's services, you must meet the following eligibility requirements without exception:

• Be at least 18 years old at the date of registration.
• Not be located in a region or jurisdiction where online gambling activities are prohibited.
• Not have been designated as an individual under a self-exclusion programme by any recognised gambling platform.
• Have full legal capacity to enter into a binding agreement.
• Register for personal use only, not on behalf of any third party.

Each individual is only permitted to hold one account only at pubg2. Registering multiple accounts is a serious violation that may result in all associated accounts being permanently suspended and any funds held within them being forfeited.

Upon registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. pubg2 reserves the right to conduct an identity verification (KYC) process at any time to verify the information provided.

Once your account is successfully registered, you are fully responsible for all activities that occur under that account. The following are the key responsibilities of a pubg2 Member:

Pubg2 is not liable for any losses arising from unauthorized access to your account if such access was a result of your own negligence in safeguarding your login credentials.

Pubg2 supports multiple payment methods directly integrated with the platform, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and selected cryptocurrencies. All transactions are processed in Malaysian Ringgit (MYR), except for crypto deposits which are converted at the prevailing exchange rate at the time of the transaction.

Deposit Conditions:

• The minimum deposit is MYR 10 per transaction.
• All deposits must be made using a payment method registered under the same pubg2 account name.
• Funds are credited to the account within 60 seconds after the transaction is confirmed by the payment system.
• Pubg2 does not charge any processing fees for deposits. However, your payment provider may apply their own charges.

Withdrawal Conditions:

• The minimum withdrawal is MYR 30 per transaction.
• Withdrawals can only be made to the same bank account or digital wallet used for the deposit. This is a security measure to prevent fraud.
• All bonus rollover requirements must be fully met before a withdrawal can be processed.
• Standard withdrawals are processed within 5 to 15 minutes. In certain cases requiring additional review, processing may take up to 24 hours.
• Pubg2 reserves the right to request additional verification documents before approving withdrawals exceeding a certain amount.

Pubg2 offers a variety of bonuses and promotions from time to time as added value for our members. All promotional offers are subject to the specific conditions stated in each respective offer, in addition to the following general rules:

• Each promotion may only be claimed once per eligibility unless otherwise stated.
• The welcome bonus is only available to new members making their first deposit.
• All bonuses are subject to the rollover requirements stated in the relevant promotion terms before any withdrawal is approved.
• Pubg2 reserves the right to cancel or modify any promotion at any time without prior notice.
• Using more than one account to claim the same bonus is considered bonus fraud and will result in all associated accounts being suspended.
• Bonuses cannot be transferred between accounts or directly converted to cash before rollover requirements are met.

All games available at pubg2 — including slots, live casino, fish shooting, and sports betting — operate using a fair and transparent system. The following are the key principles governing gameplay on our platform:

• All slot and casino games use a Random Number Generator (RNG) that has been audited and certified by internationally recognised independent certification bodies.
• The Return to Player (RTP) percentage for each slot game can be checked via the relevant game information.
• Settled game results are final and cannot be amended or voided unless a proven technical error on pubg2's part is established.
• In the event of a technical disruption or system failure during an active game, pubg2 will return the player's original wager to their account.
• For sports betting, all outcomes are based on the official results of the relevant sporting event as determined by the governing sports body. Any change in results after a bet has been settled will not alter the payout already made.

Pubg2 encourages players to understand the rules of each game before playing. Further information on how to play, betting limits, and payout percentages is available in the help section of each game.

To maintain platform integrity and protect all members, the following activities are strictly prohibited on pubg2:

• Identity Fraud — Registering or using an account in another person's name, or providing false information during registration.
• Multiple accounts — Owning or using more than one account for yourself or on behalf of another person.
• Bonus Abuse — Claiming bonuses using multiple accounts, colluding with other players to manipulate promotion terms, or using dishonest methods to meet rollover requirements.
• Money Laundering — Using the pubg2 platform as a channel to transfer or conceal illegally obtained funds.
• Use of Unauthorized Software — Using bots, automated scripts, hacking software, or any unauthorized third-party tools to gain an unfair advantage in games.
• System disruption — Any attempt to hack, attack, or disrupt the technical infrastructure of the pubg2 platform.
• Promotion Abuse — Exploiting pricing errors, system glitches, or unintentionally published promotions to gain unintended advantages.

Pubg2 takes member data privacy and security very seriously. Our platform is protected by 256-bit SSL encryption, ensuring all data transmitted between your device and our servers remains confidential and inaccessible to unauthorised third parties.

Personal information you provide to pubg2 is collected, stored, and processed in accordance with our Privacy Policy, which can be reviewed at Privacy Policy page. In summary:

• Your data is used solely for account management, transaction processing, and compliance with legal requirements.
• Pubg2 does not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
• You have the right to request access to your data, correct inaccurate information, or request deletion of your account and related data, subject to applicable legal requirements.
• Pubg2 conducts regular security audits and updates its data protection systems in line with the latest industry standards.

To the extent permitted by applicable law, pubg2 and its associated parties — including directors, employees, agents, and partners — shall not be liable for:

• Any financial losses arising from betting or gaming activities on the platform, including the forfeiture of unused bonuses.
• Service disruptions caused by factors beyond pubg2's control, such as internet outages, power failures, natural disasters, or government actions.
• Losses arising from unauthorised access to your account due to negligence in safeguarding your login credentials.
• Game outcomes considered unsatisfactory by the player, as long as the game operates correctly according to its valid algorithm.
• Delays in deposit or withdrawal processing caused by third-party payment service providers.

Pubg2 is committed to keeping the platform running at full capacity with minimal downtime. However, scheduled or emergency maintenance may require temporary closure. Members will be notified in advance of any scheduled maintenance whenever possible.

Pubg2 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Such changes take effect immediately upon publication on the pubg2 website unless a different effective date is specified.

We will endeavour to notify members of significant changes through:

• In-account notifications via the platform dashboard.
• Notices prominently displayed on the website's home page.
• Email sent to the registered address for material changes.

Continued use of the pubg2 platform after any changes are published constitutes acceptance of the updated terms. If you disagree with the changes made, you have the right to close your account by contacting our customer support team.

Should any dispute arise regarding your account, transactions, game outcomes, or any aspect of pubg2's services, we encourage you to follow the resolution process below in stages:

1. Contact Customer Support — Start by contacting the pubg2 customer support team via live chat or email. Please provide complete details including your account ID, the date and time of the incident, and any relevant evidence.
2. Management-Level Review — If the initial resolution is unsatisfactory, you may request that your case be escalated to management level for further review within 5 business days.
3. Independent Dispute Resolution Body — If a dispute remains unresolved, you may refer the matter to an independent gambling dispute resolution body recognized by pubg2's licensing authority.

All decisions based on valid pubg2 system records are final for cases involving technical game outcomes. pubg2 is committed to resolving every dispute fairly and transparently within a reasonable timeframe.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of pubg2's services, our team is ready to assist you through the following channels: