Privacy Policy pubg2 – Data Protection Malaysian Players

This Privacy Policy is published by pubg2 ("we", "Platform") and applies to all users who register, browse, or use any services provided on the pubg2.onl website and our mobile app.

We understand that your trust is our most valuable asset. As an online casino and sports betting platform operating for the Malaysian market, we take data management responsibilities seriously. Every decision related to data collection and usage is made with your best interests and privacy as the priority.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international data protection best practices. We review this policy periodically, and any changes will be communicated to you.

Pubg2 collects several categories of information from users to ensure the service operates effectively, securely, and in compliance with legal requirements. Below is a full breakdown of the information that may be collected:

Every piece of information collected is used for defined and legitimate purposes. pubg2 does not use your data for any purpose unrelated to platform services without your consent. The primary purposes are as follows:

We do not make decisions that affect you solely through automated data processing without human involvement in matters of significant importance.

Pubg2 does not sell or rent your personal data to any third party. However, under certain limited and legitimate circumstances, we may share information with the following parties:

• Payment Service Providers — Required transaction information is shared with payment providers such as DuitNow, FPX, and digital wallet operators solely to process your deposits and withdrawals.
• Technical Service Providers — Third parties that assist in the technical operations of the platform, such as hosting services, security analytics, and infrastructure support. All such parties are bound by strict confidentiality agreements.
• Legal Authorities — When required by court order, law enforcement agency request, or legitimate regulatory compliance obligations.
• Licensing Authority — Information required by our gambling licensing authority for monitoring and regulatory compliance purposes.
• Group Companies — In limited circumstances, information may be shared with companies within the same group for service operations purposes, subject to equivalent protections.

Pubg2 uses cookies and similar tracking technologies to enhance your experience on the platform and ensure the security of your login session. The following are the types of cookies we use:

• Essential Cookies — Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies — Helps us understand how users interact with the platform, which pages are most frequently visited, and any technical issues encountered. This data is collected in aggregate and without personal identification.
• Functional Cookies — Save your preferences such as language settings, display themes, and favourite game selections so you do not need to reconfigure them each time you log in.
• Analytics Cookies — Used to analyse overall usage patterns for platform improvement purposes. All analytics data is processed anonymously.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. Note: pubg2 does not use cookies for third-party advertising or cross-site marketing.

We continually invest in security infrastructure and practices to ensure your data remains protected at all times. The technical and organisational measures we implement include:

• In-transit data encryption using TLS 1.3 and 256-bit SSL protocols.
• At-rest data encryption for all databases containing sensitive personal information.
• Two-factor authentication (2FA) is available for all member accounts to add an extra layer of security.
• Round-the-clock security monitoring by an experienced cybersecurity team.
• Role-based access control (RBAC) ensuring only qualified personnel can access specific data.
• Regular penetration testing by independent security firms to identify system vulnerabilities.
• A comprehensive incident response plan to address any data breaches swiftly and effectively.

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal data held by pubg2. We respect and facilitate the exercise of these rights:

Pubg2 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Below are our data retention period guidelines:

• Active Account Data — Retained for the duration your account is active and for 12 months after account closure, to allow for potential appeals or dispute resolution processes.
• Financial Transaction Records — Retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records and audits.
• KYC Documents — Retained for the period specified by licensing authorities and anti-money laundering (AML) requirements, typically 5 to 7 years.
• Communication Logs — Customer support records and related communications are retained for 3 years for dispute resolution reference.
• Technical Data & System Logs — Retained for 90 days for security and fraud detection purposes, then automatically deleted.
• Marketing Data — Retained until you withdraw consent or close your account, whichever comes first.

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to you as an individual.

Pubg2 reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or improvements in how we protect your data.

When significant changes occur, we will notify you via:

• A prominent notice on the pubg2 website homepage for at least 14 days before the changes take effect.
• In-account notifications via your platform dashboard upon your next login.
• Email to your registered address for changes that are material in nature and require your action or fresh consent.

The "Last Updated" date at the top of this document will always be updated to reflect the latest version. We encourage you to review this Privacy Policy periodically. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your rights as a data subject, please contact us through the following channels: